Your Cookie Choices

We use cookies to keep our services secure, improve performance, remember preferences, and understand how our website is used.

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ConnectedHE Cookie Policy

Cookies Policy

This page explains the cookies and similar technologies we use, why we use them, and how you can manage your cookie preferences.

About This Cookie Policy

This Cookie Policy explains how ConnectedHE Ltd. uses cookies and similar technologies on our website, portal, and related digital services.

What Cookies Are

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember preferences, understand usage, and improve the experience for visitors and registered users.

How We Use Cookies

  • Keep our website and portal secure and functioning correctly
  • Remember basic settings and user preferences
  • Understand how visitors use our website and services
  • Improve page performance, content, and user journeys
  • Measure the effectiveness of communications and campaigns where permitted

Strictly Necessary Cookies

  • Enable core website and portal functionality
  • Support secure login sessions and account access
  • Protect against fraud, misuse, and unauthorised access
  • Maintain service availability and technical stability

Analytics and Performance Cookies

  • Help us understand which pages are visited and how users move through the site
  • Show us where errors, slow pages, or usability issues occur
  • Provide aggregated reporting so we can improve our services
  • May be set by analytics providers acting on our behalf

Functional Cookies

  • Remember choices such as region, language, or display preferences
  • Support enhanced website features and smoother navigation
  • Allow us to provide a more consistent experience when you return

Marketing and Campaign Cookies

Where we use marketing or campaign cookies, they help us understand the effectiveness of our outreach and show more relevant content. We only use these cookies where permitted by law and, where required, with your consent.

Third-Party Cookies

Some cookies may be placed by trusted third-party services, such as analytics, embedded content, security, CRM, or communication tools. These providers may process cookie data according to their own policies.

Consent and Legal Basis

Strictly necessary cookies are used because they are required to provide our services. For non-essential cookies, we rely on your consent where required under UK data protection and electronic communications laws.

How Long Cookies Last

  • Session cookies expire when you close your browser
  • Persistent cookies remain for a set period or until you delete them
  • Cookie durations vary depending on the purpose and provider
  • We review cookies periodically to keep retention proportionate

Managing Your Cookie Choices

You can control cookies through your browser settings, including blocking, deleting, or limiting cookies. If you disable strictly necessary cookies, some parts of our website or portal may not work correctly.

Cookies and Personal Data

Some cookie data may be treated as personal data when it can identify you or be linked to your account. For more information about how we handle personal data, please see our Privacy Policy.

Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technologies, or legal requirements. The latest version will be available on this page.

Contact Us

If you have questions about this Cookie Policy, contact us at privacy@connectedhe.com. Address: ConnectedHE Ltd., 2nd Floor, 16 St Clare St, London EC3N 1LQ, London.